JoyCasino is committed to responsible gaming as part of our customer service policy. We consider it our responsibility to ensure that you, our clients, are aware that gambling on our site is a form of entertainment and should not be considered as a means of generating income.
If you have any questions, please contact us at support@joycasino.com.
Maintaining Control
Gambling should be treated as a moderate and enjoyable pastime, not as a way to make money. We remind you that you should always consider the following:
- Gambling should be moderate and done as a form of entertainment, not as a way to earn money;
- Don't chase losses — there's always a chance to win next time;
- Only play when you can afford to lose;
- Keep track of the time and amount of money you spend;
- If you feel the need to take a break from gambling, submit a request to our support team and we will temporarily exclude you.
If you want to talk to someone about any problems that may arise during gambling, please contact one of these organizations:
- GamCare — www.gamcare.org.uk
- Gambling Therapy — www.gamblingtherapy.org
Self-Exclusion
If you wish to self-exclude from our platform, please contact our support team. We offer cooling-off periods ranging from 24 hours to permanent self-exclusion.
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account to help manage your gambling budget.